Privacy policy

At YourDailyCart, we aim to provide a smooth and reliable delivery experience for our customers. Please read our Shipping Policy carefully before placing an order.

Shipping Locations

YourDailyCart currently delivers within the United Arab Emirates (UAE).

Delivery availability may vary depending on your location and the products ordered.

Order Processing

Once your order is placed, we begin processing it as quickly as possible.

Orders may require verification before processing, particularly for Cash on Delivery (COD) orders.

Please ensure that your:

Name is correct
Mobile number is active and reachable
Delivery address is complete and accurate

Incorrect or incomplete information may result in delays or cancellation of your order.

Delivery Time

We aim to deliver orders within the estimated delivery timeframe shown during checkout or communicated after your order is confirmed.

Delivery times may vary depending on:

Your delivery location
Product availability
Order confirmation
Courier operations
Public holidays and weekends
Weather conditions or other unexpected circumstances

Please note that delivery timelines are estimates and are not guaranteed.

Shipping Charges

Any applicable shipping or delivery charges will be clearly displayed during checkout before you complete your order.

From time to time, YourDailyCart may offer free delivery promotions. Any applicable conditions for free shipping will be clearly communicated on our website.

Cash on Delivery (COD)

Where available, customers may choose Cash on Delivery (COD) as a payment option.

By placing a COD order, you agree to:

Provide accurate contact and delivery information.
Be available to receive your order.
Pay the full order amount upon successful delivery.

We reserve the right to verify COD orders before dispatch.

Repeated refusal of COD orders or providing incorrect information may result in restrictions on future COD purchases.

Order Tracking

Where tracking information is available, customers may receive updates regarding the status of their order.

Delivery updates may be provided through email, SMS, WhatsApp, or other available communication methods.

Failed Delivery Attempts

If a delivery cannot be completed because:

The customer is unavailable
The delivery address is incorrect or incomplete
The customer cannot be reached
The customer refuses the order without a valid reason

Additional delivery attempts may be made depending on the courier's procedures.

YourDailyCart reserves the right to cancel an order if delivery cannot be successfully completed.

Delivery Delays

While we work with reliable delivery partners, delays may occasionally occur due to circumstances beyond our control.

These may include:

High order volumes
Courier delays
Public holidays
Weather conditions
Operational issues
Other unforeseen circumstances

We appreciate your patience and will make reasonable efforts to keep you informed about significant delays.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details.

YourDailyCart is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or outdated information provided by the customer.

If you need to update your delivery information, please contact us as soon as possible at:

care@yourdailycart.com

Changes may not be possible once an order has been processed or dispatched.