Shipping policy
At YourDailyCart, we aim to provide a smooth and reliable delivery experience for our customers across the UAE.
Please read our Shipping Policy carefully before placing an order.
Shipping Locations
YourDailyCart currently delivers within the United Arab Emirates (UAE).
Delivery availability may vary depending on your location.
Order Processing
Once you place an order, we begin processing it for delivery as quickly as possible.
For Cash on Delivery (COD) orders, we may contact you to confirm your order before processing.
Please make sure you provide accurate:
- Full name
- Mobile number
- Delivery address
- Location details
Incorrect or incomplete information may cause delays or affect the delivery of your order.
Delivery Time
Delivery times may vary depending on your location and product availability.
We aim to deliver your order within the estimated timeframe communicated during checkout or order confirmation.
Delivery timelines may be affected by:
- Delivery location
- Order confirmation
- Product availability
- Courier operations
- Weekends and public holidays
- Unexpected operational delays
Please note that delivery times are estimates and may occasionally vary.
Shipping Charges
Any applicable delivery charges will be clearly displayed during checkout before you complete your order.
From time to time, YourDailyCart may offer free delivery promotions. Any conditions related to free delivery will be clearly communicated on our website.
Cash on Delivery (COD)
Where available, customers can choose Cash on Delivery (COD) as their payment method.
By placing a COD order, you agree to:
- Provide accurate delivery information.
- Be available to receive your order.
- Pay the full order amount upon delivery.
- Ensure your contact number is active and reachable.
We reserve the right to verify COD orders before dispatch.
Repeated refusal of confirmed COD orders may result in restrictions on future purchases.
Order Tracking & Delivery Updates
Where available, customers may receive updates regarding their order status.
Delivery updates may be provided through:
- SMS
- Phone call
Please ensure your contact details are accurate when placing your order.
Failed Delivery Attempts
A delivery may be unsuccessful if:
- The customer is unavailable.
- The customer cannot be reached.
- The delivery address is incorrect or incomplete.
- The customer refuses a confirmed order.
Additional delivery attempts may be made depending on the courier's delivery procedures.
If an order cannot be successfully delivered after reasonable attempts, it may be cancelled.
Delivery Delays
While we work to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.
These may include:
- High order volumes
- Courier delays
- Public holidays
- Weather conditions
- Operational issues
- Other unforeseen circumstances
We appreciate your understanding and will make reasonable efforts to keep customers informed of significant delays.
Incorrect Delivery Information
Customers are responsible for providing accurate and complete delivery information.
YourDailyCart cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided during checkout.
If you need to update your delivery details, please contact us as soon as possible:
Please note that changes may not be possible once an order has been processed or dispatched.
Contact Us
If you have any questions about your delivery or shipping, please contact us:
YourDailyCart
📧 care@yourdailycart.com
📍 Dubai, United Arab Emirates